Needless to say, the extent to which the pandemic has brutally wounded the tourism industry. We often tend to look at the magnitude of the negative impact caused by the pandemic more seriously, meanwhile, there are positive things to look at as well. Technology has always been growing at a significant pace, but, especially during the pandemic technology has grown at an unimaginable rate, and, what’s more, remarkable is that some developing countries also have contributed towards this cause.
Technology has improved drastically during this phase mainly because of the changes in consumer and business behaviour. Both consumers and businesses have adopted a digital approach in everything they do. This digital approach has given birth to new technologies, and, at the same time, it has tremendously enhanced technologies that have shown signs of promise over the recent past.
A few of these promising technologies are Virtual Reality (VR), big data and robotics. These technologies have helped to change the entire landscape of the tourism industry in a big way. Currently, the pandemic situation has eased up a bit and businesses can resume business operations but not to their full capacity.
Businesses cannot carry out business operations like the way they used to due to strict health guidelines. Also, apart from the above reason, there is another reason, which is that people are more concerned about their overall safety regardless of the health regulations. This type of mindset is the exact reason why there are significant changes in consumer habits. With the mentioned technologies tourism companies will be able to guarantee a safe environment for their customers, and, in return tourism operators can maximise their income.